Intimate Pleasures™ promise to keep you well informed and happy...
We want you to be happy with your toys, advice and service we provide. Whether by phone or email, our guidance will always be caring, honest, well-informed and personal to you.
We will keep you informed of your order's receipt/ processing and dispatch by email. Your privacy is of the utmost importance to us and our delivery service is 100% discreet. All orders are packaged securely, in plain packaging and the name Intimate Pleasures™ will not be displayed anywhere on the packaging.
No reference to the items contained in the parcel will be found on any of our outer packaging. Your ATM debit card statement will show only the name "Mylid Company Ltd". We envisage dealing with issues quickly. We promise to answer email/ phone enquires within one working day, though it is likely to be much sooner.
- For Online/Direct Banking transactions, delivery within Lagos will take 24 hours after confirmation
- Delivery outside Lagos will take 48-72 hours
All deliveries within the Lagos Metropolis will be made by myinitimatepleasureshop attendant by hand.
Pay by Direct bank deposit. If you select the bank deposit, you will receive banking information along with your order invoice in your mail inbox ( also check your junk mail).
Same Day Dispatch:
Subject to payments being received, all orders received Monday to Friday between the hours of 8am to 3pm will be shipped that day guaranteed. If your order is placed after 3pm or on a weekend it will be shipped the next working day.
DELIVERY & RETURNS
At Intimate Pleasures™ we run an easy and fair returns policy. You have the option to exchange products for alternative products for any reason for up to 7 days after purchase as long as your products are unused, unworn, unopened and unlaundered.
For hygiene reasons, Intimate Pleasures™ will under no circumstances accept returns on adult toys, bondage gear, creams, lubricants, massage oils or condoms if they have been opened and or used. Simply fill the returns form that would be provided for you by the dispatcher and send back to us with item(s) you wish to return.